What does it cost to purchase my class reunion website?
Nothing.
Are there restrictions on the number of pages, amount of storage, or the number of hits?
No.
Do you charge any fees at all?
Yes. When visitors use the secure online checkout for to pay for class reunion events or
class reunion merchandise then a ("Credit Card
Convenience") processing fee of 6% (minimum $3) applies to each transaction. You can include this in the
prices you set for tickets and merchandise, or we can add it to the visitor's total — your choice.
Optional Items - You
may also purchase a custom domain name or a Premium
subscription, both of which are optional but require
additional payments (see below for more details).
How do funds get transferred back to me?
When your classmates make online purchases, their credit cards are billed by ClassQUEST on your behalf.
ClassQUEST then sends you twice-monthly checks for all purchases made on your class reunion website,
minus the 6% ($3 minimum) per transaction processing fee.
Should you need the last of your funds to be rushed to
you just before the event, you may contact us and
request that we send your final payment to you outside
the normal payment schedule.
Due Diligence - As a security measure for
your classmates who are paying online using ClassQUEST's secure online credit card processing system, ClassQUEST reserves
the right to withhold the first $500 of online payments as a security deposit until the legitimacy of a committee and its intent to hold a reunion event
can be confirmed. Read More »
Documentation of legitimacy must include:
- Names, addresses and phone numbers of the chairperson and
treasurer entered into the Accounts/Payee section of the Site
Options page
AND
- At least one of the following
- Contact information for a venue at which ClassQUEST may
confirm that there has been an event scheduled and a
non-refundable deposit has been paid. Please enter this info
into the Site Options/Accounts page in the event contact
section.
- Copies of the driver's licenses or state IDs of the
chairperson and treasurer.
Once ClassQUEST has established the committee's legitimacy the withheld funds will be included in the next scheduled payment. In
the event ClassQUEST cannot establish the committee's legitimacy, the deposit will be included in the final payment immediately prior to the reunion event.
Documents may be scanned and emailed to legitimacy@classquest.com, faxed to (954) 241-5054 or mailed to the address below.
ClassQUEST Corporation
ATTN: Legitimacy
1224 NW 107th Terr
Plantation, FL 33322
Can I instead have visitors pay directly into the organizing committee's PayPal account?
Yes. You do not have to use our credit card processing system, but can instead have your classmates make payments directly into your PayPal account.
In this case, you do not pay the ClassQUEST processing fee. (However, you may incur PayPal fees.) In order to do this you must purchase a Premium
site and register your PayPal credentials with ClassQUEST. There is a $120 per year charge for a Premium subscription.
How do I upgrade to a premium subscription?
After creating your class reunion web site, you may upgrade to a
Premium Subscription at any time. This
provides additional features that you may find useful, the ability to accept PayPal payments directly into your account.
Premium features »
- Choose between several payment systems, including:
- PayPal: Payments from classmates are deposited directly into your committee's PayPal account
(PayPal fees apply).
- PayPal and/or checks: Classmates may choose between making an immediate PayPal payment into
your account or mailing a check. The system keeps track of who should be mailing you a check, and
allows you to mark a payment as received once the check arrives.
- Standard CC Processing and/or checks: If you don't want to create a PayPal account for your reunion,
you may continue to use ClassQUEST credit card processing (fees apply) but optionally also allow your classmates
to pay by check.
- Checks only: At the end of the RSVP/Order process, classmates are given instructions to
mail a check. The system keeps track of who should be mailing you a check, and
allows you to mark a payment as received once the check arrives.
- No payments: You can post a registration form in PDF or DOC format that classmates can
complete and mail back along with their remittances.
-
Display the New Classmate and Slide show boxes on your welcome page (see examples on the right).
- Upload photo album pictures up to 600x600, and display your photo album as a slide show.
- Print name tags for attendees, complete with yearbook photos or mascott image, using any size name badge availabe at the office supply store
- Print or burn a custom printed or digital memory book for you classmates, created using website comment,
such as classmate profile information, message boards, photo albums, amd more!
- Upload music to your welcome page.
- We'll upload all of your classmate profiles and yearbook photos to the site for you!
- Include a real-time chat room page — use it to plan your reunion, or allow classmates to get back in touch with old friends.
- Make use of additional page formatting options, including the ability to create custom story pages that only you can change.
- Deactivate the RSVP system once your reunion is complete. Your reunion web site stays active in all other respects.
- Continue to allow visitors to post to message boards and upload stories and photos after your reunion event.
For a basic website, can I deactivate the online payments system or tell my visitors to send me a check?
No, on a basic (that is, non-Premium)
website you cannot deactivate the payment system, and
the terms and conditions of use prohibit encouraging
your classmates to pay you by check, money order, or
other means. (For the latest Terms and Conditions for basic websites,
click
here.)
Basic Site Terms and Conditions:
ClassQUEST basic reunion websites are free as long as you encourage your classmates to
use our online registration service for ticket sales. ClassQUEST charges a 6% processing fee ($3.00 minimum) for all
online orders. You may not solicit payments that circumvent the ClassQUEST online payment system — for example,
you may not provide details inviting payment by check or money order.
If you wish to accept alternate payments (for example, checks, or payments directly into your PayPal
account) then you must first upgrade your site to a Premium Site.
We are able to offer class reunion sites for free because we charge your visitors a processing fee of 6%
($3 minimum) on all online transactions. Websites must be set up to accept payments at least three months in advance of the reunion to qualify for a free basic subscription. Otherwise, you must upgrade to a Premium Subscription.
For many class reunions, this arrangement is convenient since record-keeping is simple and centralized.
On the other hand, if you upgrade to a Premium subscription then you can elect have the payments automatically deposited directly into
your committee's PayPal account (without incurring the ClassQUEST processing fee), provide instructions for classmates to pay by check or money order, upload a registration form in PDF or Word format, or deactivate the payment system entirely.
Will the class reunion website contain ads and banners?
Currently we do not display ads or banners, but we reserve the right to do so in the future.
How long will my class reunion website be available?
A "Basic Subscription" (free) website will
be available for the year of your reunion. However, once you've
put in all the effort to create a central gathering
place for your classmates, we encourage you and your
classmates to continue to use the website to stay
connected. To do so, you will need to renew your website
subscription. The cost to extend your subscription is
$120 per year. (Extend for multiple years at once to get
a discount and save!)
**** Extending your website also automatically upgrades
it to "Premium", enabling all of the Premium features.
Can I accept online payments for my class reunion event?
Yes. Alumni may pay using a major credit card. A processing fee of 6% (minimum $3) applies to each online payment. If you have a Premium site, then online payments may optionally be made directly into your reunion's PayPal account, in which case the ClassQUEST online processing fee does not apply.
Can I sell class reunion merchandise on my web site?
Yes. You can sell photo albums, mugs,
T-shirts … sell anything!
Can I collect donations on my web site?
Yes.
How do Sponsor Boxes work?
Sponsor Boxes allow your classmates to sponsor your class reunion web site. The proceeds from sponsorships are credited towards the purchase of a Premium subscription.
Learn more about Sponsorship »
Can I change the class reunion website address after I have created the web site?
Yes. Instructions for changing the web site address are available once you
sign-in to administer your web site.
What type of pages can my class reunion website display?
There are many types of pages, including a welcome page, a classmates page of classmate profiles
events pages, guest books, stories pages, photo albums, questionnaires, surveys,
and many more class reunion-specific pages. And if the page you need is not in this list, you can custom build your own page!
Can I use a public custom class reunion website address ("domain")?
Yes. For example, if you purchase the domain Bunting1985.com, then
visitors can access your new reunion web site at www.Bunting1985.com.
Is the site and the personal information of my classmates secure?
YES. ClassQUEST takes security and privacy very seriously! Your website will
NEVER display
any of the personal information of its members, such as addresses, emails, phone numbers, etc.
In addition, pages and their contents can be password
protected. If you'd prefer another level of security,
the entire site can be set to "Closed Community" (see
below for more info), making the site password protected
which requires visitors to log in before seeing any site
content at all.
Can I make my website a "Closed community"?
Yes. A closed community class reunion website means that your alumni must use a username and password
to access the website. Usernames are issued automatically after the alumni make an online application
to join the community, and once you have approved the application.
Your question not answered here?
No problem! You can email your question to us at
info@classquest.com or call us at 1-800-965-9020.
Or you can use the online Help Desk once you sign in to administer your site.
